We guarantee all merchandise sold by noroshop.com. If you are not completely satisfied with your purchase, you may return your items within 30 days of receipt for a refund minus the shipping costs.
Email us for a Return Merchandise Authorization (RMA) number before sending back your items. Please pack and return the items in the original packaging and shipping box. We advise obtaining a tracking number for return items as we are not responsible for lost or damaged items coming back to our warehouse. Include the original packing slip and your reason for return.
700 Indian Springs Drive
Lancaster, PA 17601